- Overview of automation capabilities within Nexthink
- Benefits of automating IT tasks like efficiency, accuracy, and scalability
- Comprehensive guide to the Workflows module
- Tips and tricks for creating and managing workflows
- Use cases like automating routine IT support tasks
- Basics of alerts and webhooks and their role in IT automation
- Tips and tricks for integrating Nexthink with an incident management system
- Use cases like setting up an alert and webhook for automatic ticket creation
- Nexthink APIs and their applications
- Tips and tricks for automating data sync between Nexthink and external systems
- Use cases like integrating chatbots with Nexthink with NQL and Remote Action APIs
About This Learning Path
Drawing from the expertise of our seasoned consultants, this curated program delivers practical guidance to unlock the full potential of Nexthink’s automation capabilities. Blending self-paced eLearning with an in-person, instructor-led session at Experience, this comprehensive path culminates in a recognized Nexthink certification. Why is this a sprint? You’ll gain access to eLearning courses to complete 2 weeks before a 3-hour session at Experience London (5 November). Upon completion, you will put your knowledge to the test with a certification exam online in the days following Experience. Pass the exam to achieve Certified Nexthink Practitioner in DEX Automation!
Seize the opportunity to learn from industry-leading DEX experts and connect with peers—available exclusively at Experience. Don’t miss this chance to expand your dimensions with DEX. Seats are limited!
DEX Automation Sprint
What you’ll learn
Introduction to IT automation with Nexthink
Mastering automation with Workflows
Leveraging Service Desk with Alerts and Webhooks
Putting Nexthink API in action
Who will benefit?
If you ensure the standardization and consistency of Nexthink data, the DEX Automation Sprint is for you.
If you continuously monitor hard metrics and sentiment data to proactively identify issues, the DEX Automation Sprint is for you.
If you educate and inform across the DEXOps team, the wider IT department, and development team responsible for APIs and third-party integrations, the DEX Automation Sprint is for you.
How This Learning Path Works
The basics
The Sprint begins 2 weeks prior to Experience London with eLearning prerequisites on Nexthink Learn followed by a 3-hour session led by our seasoned consultants at the conference in London (5 Nov.). An exam will be available on Learn following the event.
Blended learning approach
By integrating eLearning prerequisites with an instructor-led session at Experience, you can enhance your knowledge through online portal courses while also engaging in peer interactions in a practitioner environment.
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eLearning courses Complete prerequisites on Nexthink Learn before attending Experience London. |
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Instructor-led session Engage with our expert Nexthink consultants. |
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Peer learning Network and gain insights from Nexthink Practitioners like you. |
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Certification To achieve certification, the final step is to successfully complete an exam on Nexthink Learn. |
Meet the Instructors
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Stephen Clarke |
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Sorin Gancea |